FAQ

What are Novo Pareo pieces made of?

All Novo Pareo designs are crafted from 100% Mulberry silk — a premium, naturally breathable fibre known for its softness, fluid drape, and gentle sheen. We chose silk intentionally for its quality, longevity, and lower environmental impact compared to synthetic alternatives.

Are your pareos sustainable?

Yes. We are committed to thoughtful design and conscious production. Our silk is biodegradable, requires fewer chemicals than many fibres, and is produced in responsible mills. We also prioritise timeless design to reduce overconsumption.

What size are the pareos?

Our signature pareo size is designed for versatility — generous enough to style as a short or long wrap, top, sarong, or layering piece. Standard size: 160 x 120cm

How do I care for my silk pareo?

We recommend gentle care to preserve the quality of your pareo:

  • Hand wash in cold water with a silk-safe detergent
  • Avoid wringing, harsh pulling, or rough surfaces
  • Do not tumble dry
  • Lay flat or hang to air dry
  • Iron on a low silk setting or steam iron
Will the silk snag?

Silk is a delicate natural fibre, so be mindful of jewellery, abrasive surfaces, and sharp objects. With proper care, your pareo will maintain its beauty for years.

Can I swim in my silk pareo?

We don’t recommend swimming in silk. Exposure to saltwater and chlorine may weaken or mark the delicate fibre.

Is the silk sheer?

We offer two premium silk options, each with its own unique characteristics:

  • Silk Crepe: Soft, lightweight, and slightly sheer in direct sunlight, while still offering beautiful coverage when styled as a top or short wrap.

  • Silk Twill: Not sheer. This fabric is double sided printed for enhanced depth, richness, and versatility.

Both fabrics are crafted to drape elegantly and move with ease, offering refined coverage and comfort from beach to beyond.

Where do you ship?

We ship Australia-wide and internationally. Shipping options and rates will appear at checkout or click here to view our Shipping Policy.

How long will my order take to arrive?

Orders are processed within 1–2 business days. Delivery timeframes vary by location and preferred shipping method. Standard and express options are available at checkout.

Can I track my order?

Yes. Once your order is dispatched, you will receive a tracking link via email.

Do you offer gift wrapping?

All Novo Pareo pieces are thoughtfully packaged in our signature branded packaging - perfect for gifting.

What is your return policy?

We accept returns within 14 days of receiving your order, provided the item is unworn, unwashed, and in original condition with all packaging intact. See our Retuns Policy here.

Can I exchange my pareo for a different design?

Yes, you can exchange for another style or colourway if the item is in its original condition and stock is available. Click here for full return/exchange policy.

Are sale items refundable?

Sale items are final and cannot be returned unless deemed faulty.

Do you offer discounts?

We occasionally release exclusive offers to our mailing list. Subscribers receive early access to new collections and limited releases.

Where can I see updates or behind-the-scenes content?

Follow us on Instagram, TikTok, and Pinterest at @novopareo for collection previews, styling inspiration, and brand updates.

Will you be releasing more products?

Yes, Novo Pareo will expand into a refined range of resort-wear essentials. Join our mailing list to be first to know about upcoming launches.

Woman in a red sarong standing on a beach with ocean waves in the background.

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